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OLG, in its sole discretion, may from time to time return Unutilized Funds to a Player by other appropriate means

OLG, in its sole discretion, may from time to time return Unutilized Funds to a Player by other appropriate means

  • OLG will require the Player to submit documentation (by electronic upload via or as OLG may otherwise instruct) that, in OLG’s sole determination, evidences the Player’s authority over the bank account that is to be registered. For example, OLG may require a copy of a void cheque or a bank account statement, in either case which includes the Player’s name, civic address and the bank account number, all of which must match the information associated with the Player Account that is stored in OLG’s iGaming System;
  • by submitting such documentation to OLG, the Player will be deemed to represent and warrant to OLG that such documentation is a true, accurate and complete copy of the original; and
  • if the Player registers a bank account that is held jointly with one or more other persons, withdrawals of Unutilized Funds from their Player Account will be paid into such joint account and, therefore, may be accessed by the other account holders.

A Player will not be entitled to specify any other payment method or currency of payment for a withdrawal. For example, a Player will not be able to withdraw Unutilized Funds to a credit card even if the Player used a credit card to deposit funds with OLG for purposes of funding the notional balance of their Player Account.

7.2 Withdrawal Limits and Limitations

Subject to the terms and conditions of this Agreement, a Player may withdraw Unutilized Funds from their Player Account up to the then-current balance of Unutilized Funds.

A Player will not be entitled to withdraw Unutilized Funds from a Player Account through at any time that a Player Account is Suspended unless OLG, in its sole discretion, determines that the withdrawal (in whole or in part) will be permitted. (more…)